Transcript Coordinator

Job Summary

This position is responsible for analyzing student transcripts to equate incoming student credit/courses to Carroll curriculum and enter appropriate credit on Carroll student records. This position also tracks any denial of credit to students and provides reports to various institutions and MHEC. This position reports to the Registrar.

Essential Job Functions

• Receives incoming transcripts, credentials, and score documents; verifies document authenticity.
• Evaluates transcripts; utilizes TES database; confers with Chairs, College reps, students; Communicates with faculty chairs and program directors to facilitate evaluation of credits.
• Sends evaluations to students (based on their current degree program) with an explanation of any denials and/or issues with courses.
• Gathers course syllabi and other necessary documents for department chairs to review for courses that have not been accepted previously.
• Enters equivalency information for approved courses into databases i.e. Colleague and Perceptive Content.
• Tracks course denials with reason for denial.
• Tracks credit denials and communicates these to the corresponding Maryland Colleges.
• Schedules meetings with the sending institutions to discuss/review denials.
• Serves as point of contact for other Maryland colleges when Carroll CC credits are denied.
• Creates annual report summarizing documented credit denials to be sent to MHEC following the specific requirements set forth by the Commission to guarantee compliance under the Transfer with Success Act.
• Supervises part time employee responsible for downloading and linking all unofficial and official transcripts, test scores (i.e., AP, CLEP, SAT), and articulation agreements. Monitors progress and completes these tasks if necessary.
• Responds to incoming inquiries through the Quottly Platform concerning potential two and four-year equivalencies.  Updates existing equivalencies and creates new equivalencies with the approval of department chairs.
• Provides backup support for customer service operations of the Records Office.
• Performs other duties as assigned.
• Must be positive, cooperative, and supportive.

Minimum Requirements to Perform Work

• Bachelor’s Degree and two years work experience in a college environment
• Knowledge of advanced word processing and database management applications in a Windows environment
• Experience using a student information processing system
• Proficient in Microsoft Office

Preferred

• Experience with Ellucian Colleague
• Experience with Quottly Platform or similar
• One year transcript evaluator experience
• Experience in a Student Affairs Office (Admissions, Advising, Records)

Supplemental Information

This position will be placed on the College 12-month Exempt Staff salary scale at grade 102. Actual salary placement based on qualifications and experience. Position includes an excellent fringe benefit package.

PHYSICAL DEMANDS:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Additionally, the following physical abilities are required: 

• Hear/talk/communicate – Must be able to exchange information and communicate 
• Visual Acuity/ability to perceive or detect surroundings
• Mental acuity – Able to focus, concentrate, understand, and convey subject matter
• Repetitive motion (i.e., keyboarding)
• Stand/sit/walk/able to move or traverse from one area to another

WORK ENVIRONMENT:      

College campus, direct contact with diverse students, staff, faculty and the general public in classrooms, common areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms. Use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; observance of College policies; and observance of traffic laws when/if driving a College vehicle. May be required to work an alternative schedule (10 a.m. – 6 p.m.) at least one day a week.

To qualify for employment, selected candidates must:

* successfully complete a criminal background check (for designated positions)

* be able to work on campus as of the first day of employment

* be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment

* be currently authorized to work in the US, as the College does not offer Visa sponsorship

Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

Carroll Community College is committed to creating a diverse, equitable and inclusive environment.  Carroll Community College is committed to Equal Opportunity Employment