Community Manager

Chincoteague Bay Trails End Association (CBTEA) is in search of a highly motivated
Community Manager. CBTEA is a gated waterfront community with a diverse population of
year-round residents and seasonal owners, located in Accomack County, Virginia. The
Association is governed by Articles of Incorporation, Covenants, and By-laws; overseen by a
Board of Directors and offers a competitive salary and comprehensive benefit package to the
successful candidate.

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Summary:

• Serves the Board of Directors and the overall Association to protect and enhance the
  value of the collective assets and the perception and quality of life in the community.
• Is responsible for overseeing day-to-day management operations and achievement of
  stated long-range goals of our Camp Store, Administration Office, Maintenance and
  Security Department Managers.
• Provide administration management for Water Utility Company.
• Develops and maintains positive property owner relations by promptly responding to
  property owner concerns and requests for property services.
• Interfaces with Board of Directors regarding budgets, operations, and technical
  services.
• Maintains monthly reports and communications with the Board of Directors.

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Management and Leadership:

• Manage a diverse team consisting of CBTEA's employees and third-party
  vendors/contractors.
• Maintains an emergency evacuation plan and provides regular training of employees for
  any emergency evacuation procedures deemed necessary through government actions.
• Coordinates and assists with department managers.
• Completes special projects that may be assigned by Board of Directors.

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Budget and Planning:

• Communicates with accountant to prepare an operating budget along with maintaining
  capital and reserve budgets.
• Directs employees to identify departmental needs, then analyzes resulting data and
  makes recommendations for approval.
• Manages expenses to stay within the prepared budget with regular oversight.

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Maintenance, Security, Camp Store and Water Utility Company Services:

• Ensures efficient delivery of services and maintenance of the property.
• Conducts inspections of Trail's End assets on a scheduled basis with the Maintenance
  Manager and provides guidance as necessary.
• Ensures equipment and building systems follow all local, state and federal code
  requirements.
• Coordinates with the Trails End Utility Company to facilitate providing water
  services throughout Trails End.
• Ensures efficient delivery of contract services and maintenance of the CBTEA
  property by negotiating, coordinating and implementing maintenance contracts under
  the direction of the Board of Directors.
• Operations including, CBTEA's Security, Camp Store, Clubhouse/Pool area,
  Bathhouses, Laundromat and rentals of campsites and Restaurant.
• Coordinates efficient and effective Camp Store operations to provide reliable and
  cost-effective products for Property Owners and guests.
• Coordinates maintenance of the Marina and Crabbing Pier Areas for use by our
  owners and their guests

• Bachelor's Degree preferred or employment equivalent of five years relevant
  experience. May accept an equivalent combination of education and experience.
• Hold a CPM (Certified Property Manager) certification. A CMCA (Certified Manager
  of Community Association) certification and/or a PCAM (Professional Community
  Association Manager) certification would be an added plus.
• Proficient in Microsoft Office and QuickBooks Online.
• Must have a strong financial background
• Experience in building operations, financial operations, and budgeting.
• Ability to comprehend, analyze, interpret data presented in multiple formats.
• Strong customer service skills.
• Proven leadership ability.
• Strong communication skills and demonstrated ability to maintain successful business
  relations.
• Ability to work in dynamic environment, meet deadlines, and handle multiple projects
  simultaneously.
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and
  employment law including VA POAA, Non-stock Corporation Act, and HUD
  regulations, including dealing with CBTEA engaged attorneys.
• Flexibility to respond to community needs during non-business hours

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Physical Demands: The physical demands include standing, walking, sitting, visual acuity,
hearing, talking, and lifting up to 10 pounds and are representative of those that must be met by
a team member to successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. Ability to sit, stand, walk distances over uneven terrain and operate office equipment.

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Work Environment: The work environment characteristics are principally in a modern office
setting with requirements to travel throughout Trails End to meet and inspect facilities and meet
with CBTEA's employees and are representative of those a team member encounters while
performing the essential functions of the job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential job functions.

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Note: Chincoteague Bay Trail's End Association is an Equal Opportunity Employer.