Coordinator, Counseling Services

Citrus Community College Glendora, CA Full-time Education

Posted on May 16, 2024

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Coordinator, Counseling Services

Recruitment Start Date: 05/16/2024

Recruitment End Date: 06/13/2024

Salary Range: 39-1 (Starting salary for a new classified hire at Citrus College is fixed at Step 1.)

Pay Rate: $5,402.26 per month / $31.17 hr

FLSA Status: Non-Exempt

Benefits

BENEFITS

The District provides a fully-paid, comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for the employee only.

General Description/Summary

POSITION SUMMARY

Develops, coordinates, and implements counseling services, activities and events that contribute to retention, success, and completion and encourages or improves college attendance and experience. Serves students from diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds.

Minimum Qualifications/Education and Experience

MINIMUM QUALIFICATIONS / EDUCATION AND EXPERIENCE

An associate degree, or completion of at least sixty (60) college-level semester units, and three years of program coordination experience; or, in the absence of an associate degree, or the completion of at least sixty (60) college-level semester units, five years of program coordination experience.
Demonstrates sensitivity to, understanding of, and ability to work with the diverse academic, socioeconomic, ethnic, religious, disability, gender, gender identity, sexual orientation, and cultural background of community college students, faculty, and staff; and successfully fosters and supports an inclusive educational and work environment.

Preferred Qualifications

PREFERRED QUALIFICATIONS

Possession of a bachelor's degree from an accredited college or university.
Experience working in community college counseling-oriented student services areas including, but not limited to, counseling centers, EOPS/CARE/NextUp, CalWORKs, DSPS, career services, transfer support, and affinity group programs.
Experience coordinating student services office front desk operations and directing the work of student employees.

Licenses and Certificates

LICENSES AND CERTIFICATES

Requires a valid driver's license.

Essential Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Enhances student achievement by coordinating and participating in educational assistance activities, and events designed to encourage and improve student retention and completion.
Promotes student retention and completion by providing holistic and comprehensive services to students in support of their personal and academic success.
Assists students by providing support, general college information, and motivation to succeed in college.
Verifies student progress towards completion and compliance with educational goals and degree requirements.
Schedules and participates in a variety of outreach and recruitment.
Coordinates specialized outreach efforts; including training and assists the supervisor with prioritizing the work of designated staff and student workers.
Establishes and maintains a coordinated calendar of activities, events, workshops, forums, and presentations.
Develops and maintains databases and software tracking systems.
Organizes and conducts outreach and follow-up efforts to connect students with program resources and services. Refers students to appropriate on- and off-campus resources.
Develops, collects, and maintains student and program data.
Works closely with staff including external relations, instructional departments, student services, and facilities to coordinate activities, exchange information, and promote recruitment efforts.
Develops flyers, handouts, brochures, and other marketing materials to promote services, resources, activities, and events through various platforms.
Prepares reports and related topics as needed and checks for accuracy of data.
Develops, prepares and delivers information to diverse audiences through presentations and workshops, facilitates group processes, and interacts and discusses technical information with a wide range of contacts.
Develops promotional action plans to support the Counseling and Advisement Center.
Performs other duties as assigned that support the overall objective of the position.

Knowledge, Skills and Abilities

KNOWLEDGE, SKILLS AND ABILITIES

Requires a working knowledge of student population demographics focusing on characteristics, needs, and abilities of a diverse population of students, including those who are first-generation college bound.
Requires skill at developing strategies and action plans for improving academic opportunity of target populations.
Requires working knowledge of hosting activities, and events that contribute to retention, success, and completion and encourage or improve college attendance and experience.
Requires a working knowledge of, and skills in, the logistics involved in planning, scheduling and participating in a variety of services, activities, and events.
Requires well-developed written and oral communication skills to interact with students and college employees, and maintain professional partnerships with district partners.
Requires working knowledge of developing, collecting, and maintaining student and program data.
Requires a working knowledge of computer database and tracking system software.
Requires well-developed language and writing skills to prepare professional materials and edit text to be suitable for communications.
Requires the ability to develop cross-departmental collaborations to coordinate activities, exchange information, and promote recruitment strategies.
Requires the ability to develop and maintain databases and software tracking systems.
Requires the ability to work cooperatively with diverse populations.

Physical Abilities

PHYSICAL ABILITIES

Requires ambulatory ability to sit for extended periods of time and stand and walk for intermittent periods of time.
Requires the ability to lift and carry lightweight materials (under 20 pounds) on an occasional basis.
Requires hand-arm-eye coordination to operate a personal computer keyboard.
Requires visual acuity to arrange materials, observe movements of people, and read letters and numbers.
Requires auditory ability to carry on conversations in person and over the phone and to conduct public speaking to large audiences.
Requires ability to drive.

Working Condition

WORKING CONDITIONS

Work is performed primarily indoors where minimal safety considerations exist. Position may occasionally require a number of hours out-of-doors, sitting or standing and interacting with prospective students, parents, and community members.

Department:Counseling Programs and Services
Job Category: Classified
Assignment: Full-Time
Percentage of Time: 100%
Months per Year: 12 months
Work Days per Week: M-F
Work Schedule per Day: To be determined by the District.
Work Shift: Days: Evenings
Bargaining Unit: Classified

Citrus College Diversity Statement

CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

About Transcripts

ABOUT TRANSCRIPTS

Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
Official transcripts will be required at the time of the job offer.
Transcripts must be from the awarding institution and must show that the degree has been awarded (or conferred) and the year.
Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Process

SELECTION PROCESS

A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
Travel costs must be borne by the applicant.
Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.

Quick Link: https://employment.citruscollege.edu/postings/936

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