Associate Director of Admission - Team Lead
DePauw University
Greencastle, IN
Full-time
Sales
Posted on April 9, 2024
DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply.
Position will remain open until filled.
Please go to University Profile for more information about DePauw.
POSITION SUMMARY
The Associate Director of Admission, Team Lead plays a vital role in shaping the first impression prospective students have of the university. This role includes implementing specialized recruitment strategies, collaboration with admission teammates, territory management, developing and maintaining relationships with campus partners, interviewing prospective students, evaluating candidates for admission and coordinating recruitment events, such as daily campus visits, open houses, school counselor events, and admitted student days. This position leads the visit experience team, which includes the Visit Coordinator and Events Coordinator.
This role will serve as a team leader and admission officer and will exemplify DePauw's efforts to continually enroll a broadly diverse, bright, and talented class of students. The Associate Director, Team Lead will contribute to DePauw's "uncommon commitment to the liberal arts" and the university mission of "preparing the leaders that the world needs" by being a key leader in achieving DePauw's enrollment goals and enrolling students who are best suited to the transformational educational experience at DePauw.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Manage an assigned recruitment territory by closely monitoring application numbers, reviewing application documents, recommending admission and scholarship decisions and conducting correspondence/communication.
- Support prospective and incoming students and their families in their college search and application process.
- Lead the visit experience team through the entire event lifecycle, from planning and logistics to execution and follow-up.
- Develops and maintains standard operating procedures including training of staff on supporting the guest experience.
- Remains abreast of competitive guest experience best practices while overseeing the review and assessment of the visit and event programs to improve the guest experience as needed.
- Using data, identify and produce reports on key indicators for the admission office including those associated with campus visits and events among others as needed for strategic initiatives.
- Utilize the admission Customer Relationship Management System (Slate) to collect and extract critical information and execute visit and event communications.
- Monitor the budget associated with the guest experience, and appropriately manage related resources, supplies, and inventory.
- Guide prospective students and families about financial aid opportunities and policies, respecting each student's situation with support and empathy.
- Other duties and responsibilities as assigned by the Assistant Vice President for Admission, which supports recruitment efforts and general enrollment goals.
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for decisions and actions.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Analytical Skills - The ability of the individual to gather raw data and to process that data into a meaningful form.
- Autonomy - Ability to work independently with minimal supervision.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Creative - Ability to think in such a way as to produce a new concept or idea.
- Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, sexual orientation, and/or job type.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Innovative - Ability to look beyond the standard solutions.
- Interpersonal - Ability to get along well with a variety of personalities and individuals.
- Leadership -- Ability to motivate and guide others to ensure performance in accordance with clear expectations and goals. It involves attracting, supporting, developing, and retaining a talented and diverse workforce.
- Presentation Skills - Ability to effectively present information publicly.
- Relationship Building - Ability to effectively build relationships with faculty, prospective students, current students, and co-workers.
- Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
Communication/Language:
Intermediate: Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer Skills
Experience using a complex admission CRM, preferably Technolutions Slate. Familiarity and facility with database management, statistical programs, and web-based applications.
Certificates & Licenses
Must possess a valid United States driver's license and good driving record.
Other Requirements, the successful candidate:
- Must be committed to and be able to articulate the value of a residential, liberal arts education.
- Must be a team player, possess strong oral and written communication skills as well as creativity and innovation.
- Have a strong record of successful event planning experience.
- Must be able to manage multiple projects while keeping team members informed regarding progress.
- Must have a proven track record of meeting deadlines and assessing priorities, asking for guidance when needed.
- Must be a self-starter and enthusiastic about outreach to high schools and community-based organizations to develop contacts and build relationships.
- Demonstrate effective collaboration with faculty and campus partners.
- Must be comfortable traveling alone, drive long distances and work flexible hours on evenings and weekends when needed.
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