Academic Secretary, Department of Nursing & Communication Sciences and Disorders
East Stroudsburg University
East Stroudsburg, PA
Full-time
Education
Posted on April 23, 2024
East Stroudsburg University is hiring an Academic Secretary for the Departments of Nursing & Communication Sciences and Disorders! Located in the beautiful Pocono Mountains of Pennsylvania, ESU's proximity to New York City and Philadelphia provides convenient access to internships, careers and social activities. Just minutes from campus are the country's largest water parks, scenic Delaware Water Gap Recreation Area, Appalachian Trail, and other opportunities for recreational fun.
As the Academic Secretary for the Departments of Nursing & Communication Sciences and Disorders, you will need to think creatively and be comfortable providing administrative support for both departments. You will be an active member of the Nursing & Communication Sciences and Disorders team and will work closely with both department chairs to adeptly assist with all customer inquiries. You will thrive in this role if you like combining your administrative and organizational experience while coordinating events for both departments. To be successful in this role, you must have strong customer service skills, the ability to connect with multiple stakeholders, and maintain the administrative functions for both departments.
Your normal hours will be Monday to Friday 8:00 AM to 4:30 PM. You may have to flex your schedule from time to time based on the needs of the business to be a true Academic Secretary for the Departments of Nursing & Communication Sciences and Disorders. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming.
What Will I Do At ESU? (AKA Essential Duties)
Much like our academic programs, we are proud to foster a workplace that is unique to higher education. As an organization focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring others.
And yes, legal made us spell this out…
Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm
As the Academic Secretary for the Departments of Nursing & Communication Sciences and Disorders, you will need to think creatively and be comfortable providing administrative support for both departments. You will be an active member of the Nursing & Communication Sciences and Disorders team and will work closely with both department chairs to adeptly assist with all customer inquiries. You will thrive in this role if you like combining your administrative and organizational experience while coordinating events for both departments. To be successful in this role, you must have strong customer service skills, the ability to connect with multiple stakeholders, and maintain the administrative functions for both departments.
Your normal hours will be Monday to Friday 8:00 AM to 4:30 PM. You may have to flex your schedule from time to time based on the needs of the business to be a true Academic Secretary for the Departments of Nursing & Communication Sciences and Disorders. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming.
What Will I Do At ESU? (AKA Essential Duties)
- Perform and process departmental reporting, reporting requests, meeting calendars, and taking detailed meeting notes.
- Respond to calls from potential clinic clients to the ESU Speech and Hearing Center and send initial contact information to them.
- Support the Clinic Director and Clinical Audiologist with scheduling clients for diagnostic services.
- Distribute assignments to study students, scheduling shifts for student working, and reporting hours worked.
- Process materials and performs support duties for admission, retention, and graduation.
- Aid with clinical coordination and scheduling with hospital clinical stakeholders.
- Maintain database of student clinical requirements including clearances and other requirements, while communicating with students regarding clinical clearances and requirements.
- Manage, organize, and purchase supplies through approved vendors.
- Perform inventory of Simulation lab and learning lab.
- First line customer service for phone, emails, and walk in clients.
- Provide support with student registration.
- Assist SNAP with flyers, membership lists, event promotion.
- Perform related work as required.
- 6 months as a Clerical Assistant 1 or graduation from high school is required.
- Excellent communication skills required to adequately assist students and parents across various platforms (email, face to face, phone, Zoom, etc.).
- Must be highly organized and detailed in work tasks.
- Ability to execute tasks in a high-volume environment.
- Able to complete tasks independently, as well as manage workload for two departments.
- Professional work experience with Word, Excel, Teams required. Previous experience with
budgeting/accounting software and Banner is preferred. - Proven pivoting skills between work tasks.
- Able to read, write, and comprehend English; able to follow verbal instructions.
- Experience with Word, Excel, Teams required.
- Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave
- Salary: $34,261 annually
- Living by the Warrior Code:
- Accountable for One's Actions
- Committed to Self-Growth
- Willing to Sacrifice for the Greater Good
- Positive, Honest, and Loyal
- Respectful of the Environment and Community
- Dedicated to Empowering Others
Much like our academic programs, we are proud to foster a workplace that is unique to higher education. As an organization focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring others.
And yes, legal made us spell this out…
Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm
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