Coordinator, Admissions and Recruiting (1022910)- Gies College of Business

Coordinator, Admissions and Recruitment - Gies College of Business

Online Programs, Gies Graduate Programs

Job Summary

Provide recruitment and admissions support in a fast-paced, professional, customer-focused and results-driven environment. Collaborate with program staff on recruitment initiatives to drive enrollment growth for graduate programs through the development of strategic recruitment and relationships. In conjunction with the leadership team, consult and support the program directors in cultivating, admitting and serving high quality graduate students.

Duties & Responsibilities

Recruitment

• Assist with the implementation of recruitment marketing and communications plans, including, but not limited to social media, websites, blogs, webinars, and email and calling campaigns.
• Assist with the creation and proofing of email and text messaging campaigns, for prospective students to understand Gies differentiators, details of the application process and event information.
• Serve as a point of contact and resource for all Gies Graduate programs. Counsel and advise prospects as they move through the recruiting process including consulting them on program fit, answering questions about the admissions process, alleviating concerns, and assisting with application submission.
• Plan, conduct and/or present at recruiting events both in-person and virtually promoting Gies Graduate programs. Manage logistics for recruiting events, including Zoom setup and breakout room management, event staffing, etc. Some night and weekend travel obligations as well as domestic and possibly international travel for recruiting events.
• Assist or lead the recruitment, training and retention of a team of hourly employees and/or student workers. Provide training and support in best practices related to customer service.
• Assist or lead the recruitment, training and retention of student ambassadors and connection of prospective learners with student ambassadors. Source and organize student ambassador stories for publication.
• Identify, investigate and troubleshoot barriers to the application process. In conjunction with leadership, develop proposals for new initiatives to help reduce or eliminate such barriers.

Admissions

• Maintain up-to-date knowledge of Gies and University of Illinois processes.
• Evaluate admissions applications, apply discretion and independent judgment in evaluating and comparing applications; and provide input to the admissions team for admissions decisions.
• Perform informational and assessment interviews of potential candidates.
• Assist with operational functions including, but not limited to transcript verification, course articulation, processing and notification of admissions decisions.
• Monitor trends and challenges in application processes that will help enhance future admissions cycles.

Miscellaneous

• Other related duties as assigned.
• Opportunity to participate in professional development activities including conferences.

Minimum Qualifications

Bachelor’s degree.
Minimum of two years of professional experience in a customer service role or similar role.

Preferred Qualifications

Experience in recruiting and admissions at a higher education institution.
Knowledge of common application and CRM systems including but not limited to Slate and Salesforce.

Knowledge, Skills and Abilities

•  Excellent presentation, written, and interpersonal communication skills.
• Strong organizational and planning skills.
• Ability to work independently or in a team environment, and function professionally under pressure.
• Maintain a high level of attention to detail, ability to work independently or in a team environment, and function professionally under pressure.
• Maintain a high level of self-motivation while providing top-level customer service.
• Familiarity and comfortable with using video-based web conferencing technology.
• Ability to interact effectively as a team member and work collaboratively with a diverse group of stake holders.
• Ability to adapt to changing assignments and multiple priorities.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 4/10/2024. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. The salary range for this position starts at $50,000. 

The work location for this position may be flexible. Highly qualified candidates may be eligible to work full-time remotely within the US, on-premise at our offices in Champaign, Illinois, or a combination. 

For additional information about working at Gies College of Business, please visit: https://inside.giesbusiness.illinois.edu/work-at-gies

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on April 10, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact lsrice@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

For full consideration, please submit a cover letter and resume with your application. 

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1022910
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu