Washington Teachers Union Membership and Benefits Coordinator

Washington Teachers’ Union Membership and Benefits Coordinator

Job Summary:

The employee benefits coordinator position assists Washington Teachers’ Union with maintaining membership and benefits enrollment data. This position serves as the

• Lead in collecting data;
• Tracking membership and benefit statistics;
• Preparing reports;
• Developing and implementing strategies to recruit new members;
• Verifying and updating the membership and benefits database and files.

The position requires the following skillset:

• Highly proficient in Excel and database management;
• Detail-oriented;
• Proven-expertise in ensuring compliance with rules and regulations;
• Excellent communicator with a talent for building strong relationships between members and the organization.

Supervisory Responsibilities:

• Supervise the Benefits and Membership Department of the Washington Teachers’ Union

Duties/Responsibilities:

• Administer various benefit programs, such as the Union’s dental and vision plan and various Union sponsored membership funds
• Conduct membership and benefits orientations and explain the benefits of Union membership and other Union benefits programs
• Maintain the Union’s membership and benefits filing systems and ensure benefits changes are entered appropriately in the data system
• Assist employees with vision and dental membership as well as any other related benefit claims
• Resolve administrative problems with the carrier representatives
• Coordinate workers' compensation claims with third-party administrator
• Follow-up on claims to resolution
• Assist Union Leadership with obtaining statistics and information on union membership and benefit enrollment
• Prepare and set up meetings designed to help employees obtain information and understand union benefits and other related incentive programs
• Ensure distribution of required employee notices
• Prepare and maintain monthly membership reports
  · Maintain and update union membership directory and other requested reports as needed
  · Assist Union in completing benefits reporting requirements
• Other duties as assigned by Leadership

Required Skills/Abilities:

• Extensive knowledge of employee benefits and applicable laws
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Ability to think creatively and take initiative
• Highly Proficient with Excel
• Proficient with Microsoft Office Suite or similar software
• Ability to speak Spanish preferred
• Handle all questions, information requests and complaints regarding membership

Education and Experience:

• Bachelor’s degree from a four-year college or university or similar work experience required
• 5 + years of experience in progressively responsible human resource roles