Manager, Food & Contracted Services
Lone Star College System
The Woodlands, TX
Full-time
Food Service
Posted on April 5, 2024
Commitment to Mission
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs
Lone Star College has been recognized in multiple categories.
Campus Marketing Statement
Lone Star College-System Office
Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.
Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.
Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.
Job Description
PURPOSE AND SCOPE:
The Manager, Food and Contracted Services will administer and provide operational support and management of dining, catering and vending services programs at all campuses and centers of Lone Star College (LSC). Plays a vital role in support of the auxiliary services department by ensuring coordination, communication, and execution of initiatives in partnership with the campus dining and vending provider. Collaborates daily with a variety of internal and external stakeholders to achieve a premier program. This Assists Auxiliary Services leadership in creating an innovative dining program which includes a variety of food choices and nutritious meal options, while being mindful of student budgets and value. Position is responsible for coordination with vending partners to optimize our vending footprint through location and product analysis of vendors, making sure machines are serviced promptly and products are aligned with student desires and trends.
ESSENTIAL JOB FUNCTIONS:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Hiring salary range is $67,746 - $77,908
Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.
Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on ‘My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email, mail, or hand delivered.
Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.
More information on the E-Verify program is available at www.dhs.gov/E-Verify.
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs
- One LSC
- Student Focused
- Own It
- Advance Equity
- Cultivate Community
- Choose Learning
Lone Star College has been recognized in multiple categories.
Campus Marketing Statement
Lone Star College-System Office
Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.
Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.
Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.
Job Description
PURPOSE AND SCOPE:
The Manager, Food and Contracted Services will administer and provide operational support and management of dining, catering and vending services programs at all campuses and centers of Lone Star College (LSC). Plays a vital role in support of the auxiliary services department by ensuring coordination, communication, and execution of initiatives in partnership with the campus dining and vending provider. Collaborates daily with a variety of internal and external stakeholders to achieve a premier program. This Assists Auxiliary Services leadership in creating an innovative dining program which includes a variety of food choices and nutritious meal options, while being mindful of student budgets and value. Position is responsible for coordination with vending partners to optimize our vending footprint through location and product analysis of vendors, making sure machines are serviced promptly and products are aligned with student desires and trends.
ESSENTIAL JOB FUNCTIONS:
- Monitors financial performance of dining operations to ensure revenues are maximized. Performs comparative analysis of dining reports and monitors contract compliance for both dining partner and Lone Star College
- Monitors dining reports for each campus and collaborates with dining partner(s) to adjust as necessary to meet the needs of students, faculty and staff. Collaborates with vendor(s) to ensure dining and vending services maintain price points that are affordable for our students
- Monitors payments due to college and ensures prompt payment by dining partners. Responsible for monthly auditing of dining partner income statements
- Ensures exceptional customer service for all students, faculty, staff and external customers on matters related to campus dining program and vending programs
- Develops and implements customer service standards and policies. Coordinates with other department as needed to provide exceptional customer service and collaborates with leadership at each campus regarding student dining options
- Addresses customer inquiries, concerns and feedback to improve the overall dining experience, informing leadership of complex issues, suggestions or requests. Collaborates with dining provider to ensure that customer needs are being addressed in a timely and professional manner
- Develops and implements an affordable commuter meal plan program, and establishes a food insecurity program for students in need
- Develops and executes marketing strategies to promote dining services to include new product offerings, mealtime specials and any other special situations or events
- Organizes events and promotions in partnership with service provider to engage the college community
- Establish social media platforms or use existing platforms to enhance marketing
- Strategizes with dining and vending partner(s) to create timely marketing campaigns and target marketing campaigns
- Ensures both dining and vending comply with relevant laws, regulations and college policies and compliance procedures
- Maintains accurate records related to the dining and vending programs
- Responsible for other reasonable, related duties as assigned
- In dept knowledge of Higher Education food service programs
- Ability to analyze financial data, such as revenue reports and expense tracking and make data driven decisions and make program adjustments as indicated
- Marketing expertise and knowledge of student communication platforms
- Excellent organizational and planning skills
- Excellent communication and interpersonal skills
- High level of customer service skills
- Attention to accuracy and detail
- Ability to work under minimal supervision
- Ability to read and understand contracts and contract related documents
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
- Interface with internal and external contacts as needed to carry out the functions of the position
- Work is performed in a climate-controlled office with minimal exposure to safety hazards
- Bachelor's degree and at least 5 years of related work experience, or an equivalent combination of education and experience
- At least 2 years of experience in dining or food service operations and vending services within higher education or other educational setting
Hiring salary range is $67,746 - $77,908
Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.
Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:
- Length of time (specific months and years) of employment
- If the position was full time or part time
- If the position was paid or unpaid
- Level of degree completed including date earned.
- Unofficial transcript for highest earned degree
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on ‘My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email, mail, or hand delivered.
Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.
More information on the E-Verify program is available at www.dhs.gov/E-Verify.
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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