Student Support Assistant
Los Rios Community College District
Sacramento, CA
Full-time
Education
Posted on April 10, 2024
Posting Details
Position Information
Job Posting Title
Student Support Assistant
Location
Los Rios Community College District (American River College)
Department Location
Counseling
Posting Number
C03108P
Position Type
Classified (Regular)
Temporary Position Category
N/A
The Institution
About
Founded in 1955, American River College (ARC) is one of the largest institutions of higher education in the Sacramento region, serving about 30,000 diverse students each fall and spring at its main campus and centers.
Our Strengths
The College has an outstanding record for academic quality and is among the top community colleges in the state for transferring students to the University of California and California State University systems. The College offers education and support for students to strengthen basic skills, earn associate degrees and certificates, transfer to other colleges and universities, and achieve a career as well as other academic and personal goals. ARC also has a strong reputation for its wide array of career programs in areas such as Healthcare, Hospitality, Human Services, Business and Computer Science, Public Safety, Applied Arts, Advanced Transportation and Manufacturing, and Apprenticeship.
Our Vision
Our vision is to transform the future of all students and our community through inclusive, equitable education. The College seeks individuals who share our mission of placing students first by providing an academically rich, inclusive environment that inspires critical thinking, learning and achievement, and responsible participation in the community.
Our Commitment to Social Justice and Equity
American River College strives to uphold the dignity and humanity of every student and employee. We are committed to equity and social justice through equity-minded education, transformative leadership, and community engagement. We believe this commitment is essential to achieving our mission and enhancing our community. The College seeks candidates who are committed to culturally inclusive practices and serving the ARC student population. Faculty and staff are encouraged to engage in the ongoing development of their professional skills. The College thus supports employee engagement in a broad range of trainings, workshops, and activities such as the Equity Action Institute, the New Faculty Academy, and the Classified Leadership Academy. Also, faculty and staff regularly participate in trainings offered through the College's Center for Teaching and Learning and its Instructional Technology Center.
Position Summary
Under general supervision of assigned manager/supervisor, serve as a staff assistant in providing student services and information on college programs. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.
Salary
$4,509.53 per month. LRCCD Salary Schedules
Additional Salary Information
Plus shift differential.
Additional Information
American River College is committed to employees:
Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.
Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days' vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position's FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position's FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE). For the full LRCEA contract agreement details click here.
Assignment Responsibilities
Familiarize students to available resources, services and programs, individually or in groups; answer questions regarding assigned program requirements; present workshops on topics related to area of assignment; assist students with completing related forms and reviewing for completion; interpret program regulations or benefit requirements for assigned area, and assist students in obtaining needed supportive services; serve as a resource person to students and staff on area of assignment; work in cooperation with campus faculty, staff, other campus student resources, and related community agencies to serve student needs and represent the college; assist with advertising the resources and programs provided by area of assignment, such as bulletin announcements, newsletters, flyers, handouts, web pages, and other visual displays; assist with outreach efforts including visits to secondary schools or community organizations; assist with coordination and support of campaigns for recruitment, retention and completion efforts; record and coordinate student documentation and maintain related records; assist with follow-up studies and activities relating to the evaluation of services provided by the program; maintain confidential information and materials; perform general office duties such as filing, data entry, maintaining records, answering the phone, and making appointments; assist with the development of the master calendar of events, and other related scheduling; order, review, catalog, inventory, maintain materials, and prepare and update lists of information and available resources; create, modify, and maintain reports, records and forms used; attend appropriate conferences, workshops and staff meetings as assigned; recruit, interview, hire, and train temporary employees, and assist with processing related timesheets; assist with monitoring budget information, such as processing requisitions and other related budget processes; perform related duties as assigned.
In addition to the Typical Duties noted above, duties for the below noted areas of assignment include (the below list does not represent all areas of assignment):
Athletics: Review academic performance of student athletes and make appropriate referrals; assist in follow-up of unsatisfactory reports, and complete eligibility unit checks.
Call Center: Intake inquiries and refer students and public to appropriate resources; assist with coordination and support of call campaigns for recruitment, retention and completion efforts; guide students to complete application process, academic program selection, additional enrollment processes, financial aid application, and college visits.
Career Center/Internships: Research current labor market for career and transfer opportunities, with emphasis on college program areas; refer qualified students to employers or employment services for placement, and conduct follow-up interviews with students; provide assistance with mock interviews, resume critiques, and job searches; administer career planning assessments; provide vocational and educational guidance training for students.
Student Life: Assist with the development and supervision of student organizations in collaboration with student leaders; plan and coordinate social and cultural activities for students; attend and assist with coordination of college activities sponsored by the student association and other student groups; coordinate the student election process.
Work Year
12 month
Work Schedule
10:30 a.m. to 7:00 p.m., Monday – Thursday
8:30 a.m. to 5:00 p.m., Friday
Total Hrs per Week/Day
40 hours per week
Special Requirements
Minimum Qualifications
EXPERIENCE: Two years of experience related to the duties of the position.
EDUCATION: Completion of an Associate's Degree or 60 semester units (90 quarter units). NOTE: An additional year of qualifying experience may be substituted for up to one year of college education.
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
Posting Detail Information
Posting Date
04/09/2024
Closing Date
04/29/2024
Open Continuously
No
Beginning On (or About)
07/08/2024
Ending Date, if Temporary or Interim
How and where to apply
Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.
After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.
Conditions
Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.
For the latest information on Los Rios Community College's COVID-19 protocol, please visit COVID-19 Updates.
Quicklink
https://jobs.losrios.edu/postings/25157
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Job Posting Title
Student Support Assistant
Location
Los Rios Community College District (American River College)
Department Location
Counseling
Posting Number
C03108P
Position Type
Classified (Regular)
Temporary Position Category
N/A
The Institution
About
Founded in 1955, American River College (ARC) is one of the largest institutions of higher education in the Sacramento region, serving about 30,000 diverse students each fall and spring at its main campus and centers.
Our Strengths
The College has an outstanding record for academic quality and is among the top community colleges in the state for transferring students to the University of California and California State University systems. The College offers education and support for students to strengthen basic skills, earn associate degrees and certificates, transfer to other colleges and universities, and achieve a career as well as other academic and personal goals. ARC also has a strong reputation for its wide array of career programs in areas such as Healthcare, Hospitality, Human Services, Business and Computer Science, Public Safety, Applied Arts, Advanced Transportation and Manufacturing, and Apprenticeship.
Our Vision
Our vision is to transform the future of all students and our community through inclusive, equitable education. The College seeks individuals who share our mission of placing students first by providing an academically rich, inclusive environment that inspires critical thinking, learning and achievement, and responsible participation in the community.
Our Commitment to Social Justice and Equity
American River College strives to uphold the dignity and humanity of every student and employee. We are committed to equity and social justice through equity-minded education, transformative leadership, and community engagement. We believe this commitment is essential to achieving our mission and enhancing our community. The College seeks candidates who are committed to culturally inclusive practices and serving the ARC student population. Faculty and staff are encouraged to engage in the ongoing development of their professional skills. The College thus supports employee engagement in a broad range of trainings, workshops, and activities such as the Equity Action Institute, the New Faculty Academy, and the Classified Leadership Academy. Also, faculty and staff regularly participate in trainings offered through the College's Center for Teaching and Learning and its Instructional Technology Center.
Position Summary
Under general supervision of assigned manager/supervisor, serve as a staff assistant in providing student services and information on college programs. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.
Salary
$4,509.53 per month. LRCCD Salary Schedules
Additional Salary Information
Plus shift differential.
Additional Information
American River College is committed to employees:
- Actively demonstrating a commitment to equity and inclusion.
- Engaging in self-reflection and continuous improvement regarding individuals and their cultural competence.
- Exercising responsibility and accountability for actions.
- Viewing students, ALL students, as equally capable and worthy of our care, time and energy.
- Demonstrating appreciation and respect for others' perspectives and lived experiences.
Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.
Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days' vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position's FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position's FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE). For the full LRCEA contract agreement details click here.
Assignment Responsibilities
Familiarize students to available resources, services and programs, individually or in groups; answer questions regarding assigned program requirements; present workshops on topics related to area of assignment; assist students with completing related forms and reviewing for completion; interpret program regulations or benefit requirements for assigned area, and assist students in obtaining needed supportive services; serve as a resource person to students and staff on area of assignment; work in cooperation with campus faculty, staff, other campus student resources, and related community agencies to serve student needs and represent the college; assist with advertising the resources and programs provided by area of assignment, such as bulletin announcements, newsletters, flyers, handouts, web pages, and other visual displays; assist with outreach efforts including visits to secondary schools or community organizations; assist with coordination and support of campaigns for recruitment, retention and completion efforts; record and coordinate student documentation and maintain related records; assist with follow-up studies and activities relating to the evaluation of services provided by the program; maintain confidential information and materials; perform general office duties such as filing, data entry, maintaining records, answering the phone, and making appointments; assist with the development of the master calendar of events, and other related scheduling; order, review, catalog, inventory, maintain materials, and prepare and update lists of information and available resources; create, modify, and maintain reports, records and forms used; attend appropriate conferences, workshops and staff meetings as assigned; recruit, interview, hire, and train temporary employees, and assist with processing related timesheets; assist with monitoring budget information, such as processing requisitions and other related budget processes; perform related duties as assigned.
In addition to the Typical Duties noted above, duties for the below noted areas of assignment include (the below list does not represent all areas of assignment):
Athletics: Review academic performance of student athletes and make appropriate referrals; assist in follow-up of unsatisfactory reports, and complete eligibility unit checks.
Call Center: Intake inquiries and refer students and public to appropriate resources; assist with coordination and support of call campaigns for recruitment, retention and completion efforts; guide students to complete application process, academic program selection, additional enrollment processes, financial aid application, and college visits.
Career Center/Internships: Research current labor market for career and transfer opportunities, with emphasis on college program areas; refer qualified students to employers or employment services for placement, and conduct follow-up interviews with students; provide assistance with mock interviews, resume critiques, and job searches; administer career planning assessments; provide vocational and educational guidance training for students.
Student Life: Assist with the development and supervision of student organizations in collaboration with student leaders; plan and coordinate social and cultural activities for students; attend and assist with coordination of college activities sponsored by the student association and other student groups; coordinate the student election process.
Work Year
12 month
Work Schedule
10:30 a.m. to 7:00 p.m., Monday – Thursday
8:30 a.m. to 5:00 p.m., Friday
Total Hrs per Week/Day
40 hours per week
Special Requirements
Minimum Qualifications
EXPERIENCE: Two years of experience related to the duties of the position.
EDUCATION: Completion of an Associate's Degree or 60 semester units (90 quarter units). NOTE: An additional year of qualifying experience may be substituted for up to one year of college education.
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
- A Los Rios Community College District Application
- Resume
- Letter of Interest
- Applications submitted without all required documents, listed above, will be disqualified.
- Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
- Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
- Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
- Applicants are required to submit official transcripts within 60 days of the time of hire.
- Graduate advising documents and grade reports will not be accepted as official transcripts.
- Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
- A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
- Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
Posting Detail Information
Posting Date
04/09/2024
Closing Date
04/29/2024
Open Continuously
No
Beginning On (or About)
07/08/2024
Ending Date, if Temporary or Interim
How and where to apply
Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.
After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.
Conditions
Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.
For the latest information on Los Rios Community College's COVID-19 protocol, please visit COVID-19 Updates.
Quicklink
https://jobs.losrios.edu/postings/25157
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Can you perform the essential functions of the position you are applying to with or without reasonable accommodations?
- Yes
- No
- * If hired, can you provide proof that you are eligible to work in the United States (LRCCD does not provide sponsorship)?
- Yes
- No
- * Considering this specific position that you are applying to – where/how did you learn about this position?
- Asian Pacific Islander Legacy - Los Rios Employee Group
- Before The Movie - Movie Theater Advertisement
- Black Faculty & Staff Association - Los Rios Employee Group
- California Community College Registry
- CaliforniaJobNetwork.com
- CalJobs
- CareerBuilder
- Chronicle of Higher Ed
- Community College Jobs (communitycollegejobs.com)
- Comunidad - Los Rios Employee Group
- DiversityJobs (diversityjobs.com)
- d'primeramano.net Magazine
- EdCareers Portal (Standford)
- Employee
- Glassdoor
- Greater Sacramento Urban League
- Handshake
- HigherEdJobs (higheredjobs.com)
- Indeed
- Job Fair
- Los Rios Human Resource Invite
- Los Rios Job Site
- Native American Collaborative - Los Rios Employee Group
- Sacramento Asian Chamber of Commerce
- Sacramento Black Chamber of Commerce
- Sacramento Builders Exchange
- Sacramento Hispanic Chamber of Commerce
- Sacramento Rainbow Chamber of Commerce
- Sacramento Works
- SacramentoDiversity.com
- Spectrum LGBTQIA+ - Los Rios Employee Group
- THE Hub Magazine (Sac Culture Hub)
- YouTube
Required Documents
- Resume/Curriculum Vitae
- Letter of Interest
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