Install and Repair Technician

Install and Repair Technician

NCTC seeks an experienced Install & Repair Technician to serve our member customers in our Tennessee and Kentucky service areas.

This position installs, maintains and services customer advanced Digital Subscriber Line (DSL), IPTV video services, VoIP, and other data and telecommunications related products and services as required. Installs, configures and maintains equipment required to deliver advanced digital/ hybrid/fiber services to the customer premises, including but not limited to FTTH, ONT’s and battery backups, DSL modems, wireless/wired routers, surge protectors, and other advanced networking devices as required. Typically installs drop wires, station protectors, network interface devices, Cat 5e/6 premise wiring and performs initial wiring or rewiring for new subscriber services. Conducts remote troubleshooting/problem identification using appropriate test equipment and processes as appropriate.

Required qualifications: High school diploma or equivalent, plus two years of advanced voice and data telecommunications education or equivalent work experience. Two years’ experience in the installation and maintenance of voice, data and advanced subscriber services plus traditional telecommunication equipment also required. Must be able to stoop, kneel, crawl, perform installations, climb poles, ladders, enter tunnels, buildings, trenches, crawl spaces and manholes. Valid driver’s license required.

Preferred Qualifications and Certifications: Computer Skills, previous customer service contact and sales experience, CompTIA Network+ Certification, Cisco Certified Network Associate (CCNA), CompTIA A+, CompTIA Security+, and Pole Climbing Certification.

To be considered for this outstanding opportunity, and to view a more detailed description of the position, please apply online at http://www.nctc.com/about-nctc/careers/

Application deadline: May 23, 2024

NCTC, 872 Highway 52 Bypass East, P.O. Box 70, Lafayette, TN 37083-0070

This institution is an Equal Opportunity Provider and Employer - M / F / D / V