Records Technician
Prince George's Community College
Largo, MD
Full-time
Administration / Clerical
Posted on April 15, 2024
Job Vacancy Announcement
Position Information
Position Title
Records Technician
Position Type
Staff
Department
Records and Registration
FLSA
Non-Exempt
Union/Non Union
Union
Full Time or Part Time
Full Time
Grade
5
Salary Range
Hiring Salary Range
$31,785 - $34,964 / Annually
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary
Regular
Job Description Summary
Responsible for processing, registrations, schedule changes, transcript requests, and other records functions. First point of contact for visitors to the Office of Records and Registration
Minimum Qualifications
EDUCATION AND EXPERIENCE
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to a personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No
Posting Detail Information
Posting Number
PGCC211511/12
Open Date
04/04/2024
Close Date
04/18/2024
Open Until Filled
No
Background Check Statement
Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Position Title
Records Technician
Position Type
Staff
Department
Records and Registration
FLSA
Non-Exempt
Union/Non Union
Union
Full Time or Part Time
Full Time
Grade
5
Salary Range
Hiring Salary Range
$31,785 - $34,964 / Annually
Fixed Term/Tenure Track (Faculty Only)
Regular or Temporary
Regular
Job Description Summary
Responsible for processing, registrations, schedule changes, transcript requests, and other records functions. First point of contact for visitors to the Office of Records and Registration
Minimum Qualifications
EDUCATION AND EXPERIENCE
- High School diploma, GED, or equivalent required
- One year of related experience or required coursework/certification.
- One to two years of college credit is preferred.
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES
- Serves as the initial point of contact for the Office of Records and Registration. Greets and assists students, faculty, staff, and alumni.
- Manage the office registrar email account, responding to inquiries in a polite and timely manner.
- Registers students for credit and continuing education classes (including SAGE) and prints the registration statement/course schedule for students.
- Maintains a high degree of familiarity with federal regulations regarding the release of student information and follows these guidelines when viewing or disseminating student information.
- Protects the confidentiality of student academic and demographic information through the use of careful procedures for the storage and retrieval of student data.
- Answers questions and provides pertinent information to prospective and current students, parents, and others making inquiries and making appropriate referrals to other college departments and offices. Inform students of institutional policies and procedures and complete the proper forms.
- Provides exemplary customer service by maintaining a broad knowledge base of the College in order to serve a diverse student and employee population
- Verifies student identification and produces student school ID cards
- Review submitted documentation for accuracy, such as name changes, Social Security Number updates, and residency documents.
- Assist with the processing of high school transcripts.
- Scans and links document
- Performs related work as required.
- Ability to work with data processing systems
- Public contact skills
- Ability to maintain accurate records and files
- Ability to perform multiple tasks and exercise initiative with minimal supervision
- Excellent customer service skills
- Ability to adapt to change
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to a personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
- Ability to communicate effectively in spoken and written standard English.
- As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
- A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
- Must be able to work Monday thru Friday:
- 10 a.m-6 p.m.
Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No
Posting Detail Information
Posting Number
PGCC211511/12
Open Date
04/04/2024
Close Date
04/18/2024
Open Until Filled
No
Background Check Statement
Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.
Special Instructions to Applicants
Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a High School diploma, GED, or equivalent?
- Yes
- No
- * Do you have one year of related experience or required course work/certification?
- Yes
- No
- * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
- Yes
- No
- * How did you hear about this employment opportunity?
- HERC
- HigherEd Jobs
- Hispanic Outlook
- Indeed
- Personal Referral
- PGCC Website
- Social Media (LinkedIn, Twitter, Facebook)
- The Chronicle of Higher Ed
- The Washington Post
- Other: Please indicate below
- Educause
- How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
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