Career & Transfer Services Counselor (Academic Counselor Grade 5)

Quinsigamond Community College Worcester, MA Full-time Education

Posted on April 13, 2024

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Career & Transfer Services Counselor (Academic Counselor Grade 5)

Category: Professional
Department: Career Services and Credit for Prior Learning
Locations: Worcester, MA
Posted: Mar 11, 2024
Closes:
Type: Full Time
Position ID: 173535

About Quinsigamond Community College:

Quinsigamond Community College (QCC), the largest community college in Central Massachusetts serving over 13,000 students in degree and certificate programs, adult education and workforce development. QCC offers over 70 associate degree and certificate career options in Business, Health Care, Technology, Liberal Arts, and Human Services. Additionally, over 137 credit and 300 noncredit courses are offered online, as well as a wide variety of classroom non-credit courses, workshops, and seminars. Classes are provided on the main campus, in downtown Worcester (Healthcare, Workforce Development, Continuing Education), at the Worcester Senior Center (Hospitality & Recreation Management), at Burncoat High School (Automotive Technology), and in the city of Southbridge.

QCC is committed to 100% student success as evidenced by its ambitious strategic plan. This commitment is furthered by a college-wide Equity Appraisal-currently underway-designed to assist the College to better serve students who have historically been underserved and underrepresented in higher education.

QCC is especially interested in candidates who, through their research, teaching, and/or services, will contribute to the diversity and excellence of the college academic community.

Job Description:

General Statement

Provide support to the Office of Career and Transfer Services, with a strong emphasis on transfer services and activities, by sharing working knowledge of the labor market, career, and transfer resources, and QCC's programs to support individuals in identifying opportunities and pathways for achieving academic/transfer and career goals.

Supervision Received

Reports to the Assistant Director of Career & Transfer Services

Duties and Responsibilities

Assist the Coordinator of Articulation and Transfer with the development and promotion of diverse and relevant transfer activities to support and encourage students to continue their education beyond QCC.
Create, coordinate, and deliver workshops and presentations designed to support students' transfer pathway exploration and attainment.
Deliver comprehensive transfer services information to students during scheduled classroom presentations.
Assist students with preparation for, and execution of, transfer to college or university.
Offer specialized transfer and career services through appointments, drop-in sessions, and group sessions, utilizing strategic approaches to help students select their academic and career paths.
Maintain expertise regarding individual course and QCC program transferability, transfer and career resources, labor market trends, special initiatives, and other relevant services to support students, alumni, prospective students, faculty, and staff to make informed decisions regarding educational options and corresponding career pathways.
Plan and execute transfer fairs, recruitment visits from universities, colleges, employers, special interest groups, professional associations, and other specialized initiatives.
Review college transcripts, majors, career objectives, and overall progress towards goals. Provide information about course and degree requirements at QCC and receiving institutions.
Maintain accurate records of all customer interactions in database (SIS, CRM).
Assist with the preparation and organization of Transfer Guides and Articulation Agreements.
Foster relationships with external partners, including baccalaureate colleges/universities and employers, to develop collaborations and secure external support.
Refer students to relevant student support offices including, but not limited to, Academic Advising, Financial Aid, Tutoring, Student Accessibility Services, and Career Services.
Support students in developing personal effectiveness competencies (soft skills) through individual coaching and workshops.
Collect and track data for all initiatives, events, and activities for future analysis. Review evaluations and feedback to make recommendations for continuous improvement in transfer services.
Represent transfer and/or career services on college committees and work groups as assigned by supervisor.
Stay updated on industry trends and best practices, adapting program structures as needed.
Attend statewide meetings and training related to transfer services.
Some travel to off-site locations is required for this position.
Other duties as assigned.

Requirements:

Minimum Qualifications

Master's degree in education, Higher Education, Counseling, Psychology, Business, or closely related field.
3-5 years of experience and/or training that includes career development, transfer services, academic advisement, or program/project management; or an equivalent combination of education, training, and experience.

Preferred Qualifications

Bilingual or multilingual candidate; Spanish language fluency preferred.
Demonstrated passion for working with multicultural communities.
Proficiency using student information systems such as Banner, Jenzabar, or Colleague and CRM systems such as EAB Navigate and Starfish.
Experience with general student support services programs.
Experience providing support services and/or working on retention and success initiatives.
Experience working at a comprehensive community college.
Proficient in Microsoft and Google productivity platforms.
Effective oral and written communication skills, and with preparing and giving presentations to audiences of various sizes.

Additional Information:

Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

Application Instructions:

Salary is competitive and commensurate with MCCC salary schedule and dependent upon such factors as education and experience. Minimum starting salary for a Grade 5 (Academic Counselor) with Bachelor's Degree is $63,288-$65,692 with a Master's Degree is $64,292-$67,568 and includes a comprehensive benefits package. 37.5 hours per week

**Actual salary will be determined in accordance with classification determination of MCCC/MTA salary schedule commensurate with education and experience.

Monday through Thursday: 10:00 am - 6:00 pm, Friday: 9:00 am - 5:00 pm. Additional weekday and weekend hours may be required to meet student needs.

Start Date As soon as possible.

Visit our Web Site at www.qcc.edu/human-resources for information about our positions.

All applicants must apply online by submitting:

Resume
Cover Letter
Names and contact information for three (3) professional references

Review of applications will begin immediately and continue until the position is filled.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Quinsigamond Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you don't have access to a computer, please visit Human Resources Office Monday- Friday from 8:30am-4:30pm.

Quinsigamond Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office 508-854-2883 or humanresources@qcc.mass.edu.

To apply, visit https://qcc.interviewexchange.com/jobofferdetails.jsp?JOBID=173535

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