Retail General Manager

• Maintain a distribution process that is professional and safe for all customers and in compliance to federal and state guidelines. 
• Ensure all stored cannabis is accounted for and the retail store has adequate amounts of cannabis for the daily operations. 
• Design strategy and set goals for growth. 
• Evaluate and improve operations and financial performance. 
• Oversee the day-to-day operations of a busy upscale retail store. Duties include financials, physical inventory, storage of cannabis, leading a team of employees, and overseeing the cleanliness & organization of the retail store. 
• Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and methods of consumption. 
• Explain treatment procedures and use of product. 
• Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration. 
• Prepare labels by typing or operating a computer and printer. 
• Receive store and inventory supplies. 
• Clean and sterilize instruments and dispose of contaminated supplies. 

• Follows/Acknowledges the strictest Federal and State Guidelines and ensures confidentiality. 
• Understands the process of distribution and purpose of services. 
• Communicates effectively. 
• Strives for Excellence. 
• Provide a positive example of professionalism and exceptional work ethics throughout the corporation. 
• Perform other duties as required to successfully meet department and company goals and objectives. 
• Lead and train a team of varying backgrounds and skill sets. 
• Responsible for ongoing development training for all employees.  
• Greet customers when entering the retail store with compassion and professionalism. 
• Accurately enter customer information into our database system and METRC to verify eligibility for purchase. 
• Provide exceptional customer service - always going the extra mile. 
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. 
• Work with a diverse group of personalities - employees and customers. 
• Possess excellent skills in mathematics. 
• Be extremely organized, efficient, and a good manager of time & resources. 
• Navigate Windows, and multiple applications quickly, using shortcut keys and expert typing skills. 
• Ensure store is clean, stocked and organized 
• Conduct nightly inventory counts of all retail store products. 
• Work cohesively as part of team environment. 
• Work on special projects and assignments designated by upper management. 

• Must have documented cannabis experience on resume that can be verified. 
• Bachelor's Degree or four years’ experience in medical clinic and/or management experience with customer service or   hospitality. 
• Must be over 21 years of age. 
• Can legally work in the United States - all documentation required 
• Applicant must consent to a criminal background check 
• Must have a valid State-Issued ID or U.S. Passport 
• Must be able to occasionally lift 50+ pounds 
• Must be able to either sit or stand for long periods of time 
• Must have reliable transportation 
• Must have no scheduling restrictions. 
• Employment offers are contingent upon successful completion of all pre-employment background checks. 

Education 

• Minimum High School Diploma or G.E.D equivalent required, Associate Degree preferred.