Testing Proctor
Tarrant County College District
Fort Worth, TX
Full-time
Education
Posted on April 12, 2024
Please view posting details below. To apply to this posting, please click the link above.
Position Information
Job Title
Testing Proctor
Posting Number
P003560
Position Type
Part-Time
Position Status
Part Time
Grant Funded
No
Grant Funding Source
N/A
Category
Instructional Support
Class Code
55
Starting Pay
$16.55
Department
SE Testing Services
Job Summary
Reporting to the Coordinator of Testing, the Testing Proctor provides exam proctoring of students for assessments, quizzes, and final exams. This position works as scheduled throughout the academic year.
Primary Duties and Responsibilities
Essential Performance Requirements*
·Serve as proctor for a variety of testing activities (e.g. CLEP, TSI, instructional testing, professional certification exams, etc.)
advising students on these tests. May be required to oversee and coordinate the administration, security, scheduling, and follow-up documentation of all facets of Test Administration
·Explains testing center procedures and monitors students as they test
·Maintains a safe and calm testing environment
·Checks identification before testing and seat examinees for testing
·Communicates effectively with customers
·Assists customers with scheduling exams
·Processes and delivers test reports
·Monitor entry and exit into the testing room, and enforce test security procedures before and during testing
·Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Disability Services
·Provides high-quality customer service to internal and external customers
·Organizes, distributes, and collects all test materials as directed
·Maintain confidentiality of all records in accordance with FERPA
·Reports suspected irregularities in a timely manner to examinee supervisor or student development staff
·Maintains testing center at highest level of cleanliness and order
Service Excellence
·Participates on behalf of the College in external community organizations and associations
·Attends the workplace regularly and follows a work schedule to keep up with the demands of the worksite
·Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
·Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
·Supports the mission, values and 3 goals and 8 principles of the College
*Performs other related tasks as required.
SUPERVISION – Works under the general supervision of Coordinator of Testing Center
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
· High School Diploma or General Equivalency Diploma (GED)
· Two (2) years of customer service experience
Certification for each exam may be required for the Professional Certification Testing Center
Preferred Qualifications
· Previous test proctoring experience
· Experience working with technology
Knowledge, Skills and Abilities
· Ability to work with a diverse population and support student success
· Ability to work in a quiet environment and assist the students with minimal interruption to others
· Excellent interpersonal and customer service skills
· Ability to maintain a flexible work schedule, including days, nights, and weekends
· Detail-oriented; ability to multi-task; able to maintain confidentiality
· Able to work with and learn computer applications and testing software
· Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
· Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
· Skilled in excellent customer service and interpersonal skills with diverse populations
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
This is a part-time position, with a maximum of 19.5 hrs. per week. Applicants must be available between the hours of 2:00 pm – 7:00 pm during the weekdays and some weekends. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs.
Posted
01/12/2024
Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact
Jeffrey Johnson
*
jeffrey.johnson1@tccd.edu
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter
- Unofficial Transcripts
- Certification / License
Required fields are indicated with an asterisk (*).
- * Please select the highest level of education you have completed.
- High School Diploma / GED
- 60 or more College Credit Hours
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None of the above
- * Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question) - * How many years of customer service experience do you have?
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience (responses are used to determine eligibility).
(Open Ended Question) - * How many years of experience do you have administering/proctoring exams in a testing center environment?
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience working with technology, specifically in college computer labs or a similar environment.
(Open Ended Question) - * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
- Advanced
- Intermediate
- Beginner
- None
- * How would you rate your experience with web-based software?
- Advanced
- Intermediate
- Beginner
- None
- * How long have you been in your current role with TCC?
- Less than 6 months
- More than 6 months
- I am not a current TCC employee
- I am a current TCC student employee
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