IS Technical Support Specialist III
University of Kentucky
Lexington, KY
Full-time
Information Services / Technology (IT)
Posted on May 13, 2024
Posting Details
Posting Details
Job Title
IS Technical Support Specialist III
Requisition Number
RE45337
Working Title
Technical Support Specialist
Department Name
7H025:CANCER CENTER-CORE SUPPORT
Work Location
Lexington, KY
Grade Level
44
Salary Range
$43,361-69,383/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting for long periods of time, repetitive motion, lifting, pushing or pulling of objects up to 50 lbs., significant amount walking
Shift
Monday – Friday, 8:00am – 5:00pm (40.00 hrs/wk)
Job Summary
The Markey Cancer Center is seeking an IS Technical Support Specialist III. The ideal candidate should be a talented, self-motivated individual who can provide technical support to a diverse community of researchers and administrators. This position will support faculty, staff and students who rely on timely service to meet the research needs of the Markey Cancer Center. The IS Technical Support Specialist III will provide assistance with Windows and Mac hardware and software and research specific software applications in multiple research laboratories. This position provides an exciting opportunity to engage with nationally recognized scientists who are conducting cutting edge cancer research.
This position is eligible for a hybrid work arrangement.
IMPORTANT: Resumes and CVs cannot be substituted for a completed application. Incomplete applications could disqualify you from being considered for this position. If the information on your resume is not entered on the application, this will prevent us from being able to assess your education and experience when trying to determine a salary offer. To be considered you must fully complete the online application being sure to only put one (1) job title for each entry (multiple job titles for one employer must have separate entries), the # of hours worked per week and your ending salary. You will also be required to upload a cover letter and resume.
To view the University of Kentucky's exceptional benefits, please visit https://www.uky.edu/hr/benefits
Skills / Knowledge / Abilities
Microsoft Windows, Microsoft Office, Mac OS, Communication, Attention to Detail, technical writing.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Bachelor's degree plus 5 years of related experience preferred.
Deadline to Apply
05/26/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Details
Job Title
IS Technical Support Specialist III
Requisition Number
RE45337
Working Title
Technical Support Specialist
Department Name
7H025:CANCER CENTER-CORE SUPPORT
Work Location
Lexington, KY
Grade Level
44
Salary Range
$43,361-69,383/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting for long periods of time, repetitive motion, lifting, pushing or pulling of objects up to 50 lbs., significant amount walking
Shift
Monday – Friday, 8:00am – 5:00pm (40.00 hrs/wk)
Job Summary
The Markey Cancer Center is seeking an IS Technical Support Specialist III. The ideal candidate should be a talented, self-motivated individual who can provide technical support to a diverse community of researchers and administrators. This position will support faculty, staff and students who rely on timely service to meet the research needs of the Markey Cancer Center. The IS Technical Support Specialist III will provide assistance with Windows and Mac hardware and software and research specific software applications in multiple research laboratories. This position provides an exciting opportunity to engage with nationally recognized scientists who are conducting cutting edge cancer research.
This position is eligible for a hybrid work arrangement.
IMPORTANT: Resumes and CVs cannot be substituted for a completed application. Incomplete applications could disqualify you from being considered for this position. If the information on your resume is not entered on the application, this will prevent us from being able to assess your education and experience when trying to determine a salary offer. To be considered you must fully complete the online application being sure to only put one (1) job title for each entry (multiple job titles for one employer must have separate entries), the # of hours worked per week and your ending salary. You will also be required to upload a cover letter and resume.
To view the University of Kentucky's exceptional benefits, please visit https://www.uky.edu/hr/benefits
Skills / Knowledge / Abilities
Microsoft Windows, Microsoft Office, Mac OS, Communication, Attention to Detail, technical writing.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Bachelor's degree plus 5 years of related experience preferred.
Deadline to Apply
05/26/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * University of Kentucky College of Medicine recognizes a set of values that guide us in our daily interactions. By applying for a position within UK College of Medicine, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK College of Medicine values and give a specific example when you exhibited this quality in your professional experience.
(Open Ended Question) - * University of Kentucky College of Medicine seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK College of Medicine Values of diversity, innovation, respect, compassion, and teamwork?
- Yes.
- No.
- * Please indicate your years of experience in desktop support.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing technical support for research labs.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing technical support for clinical applications.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing support for Windows systems.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate your years of experience providing support for Mac operating systems.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Higher Education Recruitment Consortium (hercjobs.org)
- A Colleague, Friend and/or Family Member
- Careerbuilder.com
- UK Job Fair
- None of the Above
Required Documents
- Resume
- Cover Letter
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