Strategic Student Correspondence Recruitment Manager, UMKC Office of Admissions, 73256
University of Missouri-Kansas City
Kansas City, MO
Full-time
Administration / Clerical
Posted on May 13, 2024
Hiring Department
Office of Admissions
Job Description
UMKC's Office of Admissions is seeking a dynamic self-motivated Strategic Student Correspondence Recruitment Manager, to oversee all Admissions digital and printed communication materials. The position will play a pivotal role in shaping the Office of Admissions communication strategies, managing various channels, and ensuring consistency and effectiveness in messaging. This position requires strong leadership skills to supervise the Admissions' Social Media Manager and student interns, in addition to managing communications sent from the university's CRM (Customer Relationship Management), Slate. Reporting to the Director of Admissions duties include, but are not limited to:
· Develop and implement comprehensive communication strategies to support the goals and objectives of the Office of Admissions based on university data, trends, best practices, and market research.
· Assist in the creation, production, and distribution of digital and printed communication materials, including brochures, flyers, emails, newsletters, and social media content.
· Demonstrate excellent written and verbal/presentation skills and develop written communications for the Office of Admissions, working closely with our Marketing and Communications department.
· Ensure that all communication materials adhere to the university's branding guidelines and maintain a consistent tone and voice and track the effectiveness of those efforts.
· Supervise and mentor the social media manager and social media interns, providing guidance on content creation, scheduling, and engagement strategies across various platforms.
· Collaborate with the UMKC campus partners to understand their needs and objectives, and tailor communication strategies accordingly to effectively reach prospective students, applicants, and other stakeholders.
· Manage communication initiatives with academic units and campus partners focused on recruiting undergraduate and graduate students from diverse populations.
· Manage all digital and print communications sent from the university CRM software, Slate, including email campaigns, event invitations, and follow-up communications.
· Monitor and analyze the performance of communication efforts using relevant metrics and analytics tools and make data-driven recommendations for improvement.
· Stay updated on industry trends, best practices, and emerging technologies in communications and marketing, and integrate them into the university's communication strategies.
· Represent the Office of Admissions at university events, meetings, and conferences as needed.
· Maintain accurate reports related to the engagement of inquiries, applicants, and enrolled students with our communication efforts.
· Maintain Admissions communication inventory.
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
- Master's degree or an equivalent combination of education and experience.
- Three years of experience in Admissions, Higher Education, Strategic Communications, or Marketing
- Proven experience in communications, marketing, or public relations roles, preferably in a higher education setting.
- Leadership experience with a demonstrated ability to supervise and mentor staff or interns.
- Experience with student recruitment, managing and interpreting data, strategic planning, and data-informed decision making, and working independently
Up to $58,573 commensurate with education, experience, and internal equity.
Application Deadline
Application review begins May 17, 2024. Applications will be accepted until this position is filled.
Community Information
Kansas City offers the best of both worlds—a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.
UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.
UMKC is proud to be “Kansas City's university,” and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website athttps://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visithttps://www.umsystem.edu/ums/hr/eeoor call Human Resources at 816-235-1621.
To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.
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