STUDENT SUPPORT SPECIALIST SENIOR
University of Missouri-St. Louis
St. Louis, MO
Full-time
Education
Posted on April 12, 2024
Hiring Department
Cashiers Office
Job Description
General duties include:
Provides technical and clerical services to students including collecting required documentation and processing relevant student data to determine financial aid eligibility, assisting students with processing payments and delivering financial counseling that promotes a complete financial plan.
Skills and duties:
- Provide excellent customer service to students visiting the office.
- Have a strong understanding of financial aid processes and programs.
- May be responsible for coordinating financial aid records with data processing.
- Advise students, prospective students and parents regarding financial aid and their student account.
- Provides cashiering services for the campus community.
- Bill Third Party entries and collect payments
- Process delinquent account to collections
- Process student and corporate refunds
- Other duties as assigned.
Shift
40 hours per week (additional hours may be needed during peak times)
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary
Anticipated Hiring Range
Pay commensurate with education and experience.
Hiring Range: $16.23 - $21.00 per hour
Grade: GGS-008
University Title: STUDENT SUPPORT SPECIALIST SR
Application Materials
Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website athttps://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visithttps://www.umsystem.edu/ums/hr/eeoor call the Director of Employee and Labor Relations at 573-882-7976.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
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