Housing Key Control Coordinator

University of North Carolina Wilmington   Wilmington, NC   Full-time     Administration / Clerical
Posted on May 13, 2024
Apply Now
Posting Details

​Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.

Recruitment Range

$38,164 - $44,500

Vacancy Number

S02417

Position Title

Facility Maint Tech-Bldg Trade

Working Title

Housing Key Control Coordinator

Competency Level

Journey

Home Department

Housing and Residence Life - 40010

Primary Purpose of Organizational Unit

The Department of Housing and Residence Life at the University of North Carolina at Wilmington houses approximately 5100 students in a combination of residence halls, suites, and apartments. In order to facilitate a positive living experience on the campus, a variety of staff are necessary to carry out the responsibilities. Full-time professional staff, student residence hall staff, and facilities staff work to develop an atmosphere conducive to academic and personal growth. It is the mission of the Department of Housing and Residence Life to appropriately challenge residents to develop to their full potential by supporting their educational and personal growth and development.

The Housing Key Control Coordinator is a full-time staff member of the Department of Housing and reports directly to the Assistant Director of Facility Operations for Housing and Residence Life. The Housing Key Control Coordinator is responsible for coordinating all key related processes and procedures in Housing and Residence Life. The coordinator also helps maintain the condition of our housing facilities by performing general maintenance work as assigned and assists with the auditing of the HRL warehouse.

College

Housing and Residence Life - 40010 College

College/School Information

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

Brief Summary of Work for this Position:

The Housing Key Control Coordinator is responsible for coordinating all key related processes and procedures in Housing and Residence Life. This includes key auditing, distribution, tracking, and replacement. The Coordinator responds to Key/lock related work orders submitted to HRL to assess the concern and involve the UNCW Physical Plant Security department as appropriate. The coordinator also helps maintain the condition of our housing facilities by performing general maintenance work as assigned. The Coordinator assists with the auditing of the HRL warehouse.

Responsibilities Include:
  • Manage access to all keys under the control of the Department of Housing and Residence Life (HRL)
  • Create and manage processes for assigning and collecting keys for HRL staff, residential students, and contractors working in the HRL facilities
  • Maintain and update HRL KeyTrac software system
  • Train additional staff on the KeyTrac system as necessary
  • Conduct regular key audits and generate audit reports for record keeping purposes
  • Serve as the primary liaison with the University Physical Plant Security department
  • Coordinate contact with University Physical Plant Security department and submit key/lock related work orders as needed
  • Stay up to date on all UNCW and UNC system key policies
  • Ensure HRL compliance with all applicable university key policies and processes
  • Provide training to HRL professional and student staff as needed
  • Serve as the primary internal auditor for the HRL warehouse and perform regular audits of the warehouse shelf stock
  • Perform general maintenance work in the residence halls as directed
  • Use various computer software/hardware systems to perform duties including KeyTrac, StarRez, WASP, Keystone and AiM
Minimum Education and Experience Requirements

Graduation from high school or equivalent. Experience in the trade(s) areas related to the position's role may be substituted on a year-for-year basis.

Preferred education, professional skills and experience
  • Thorough knowledge of methods used in building maintenance, repair, and renovation
  • Ability to follow plans and schedules to meet deadlines and reach desired results
  • Ability to collaborate with residence life staff, physical plant staff, contract housekeeping staff, and outside contractors on related issues and projects
  • Ability to manage multiple tasks simultaneously
  • Strong customer service skills
  • Proficiency using computers and iPads and various software systems
Required Certifications or licensure

None.

FTE

1.0 (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday

Work Hours

7:30 AM - 4:30 PM

Type of Position

Permanent

Anticipated Ending Date if Time-Limited

Position Number

7689

Job Posting Date

05/10/2024

Posting Close Date

05/27/2024

Number of Openings

Single Incumbent

Special Notes to Applicants

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

EEO Statement

At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting

https://jobs.uncw.edu/postings/32137

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 Professional References
Optional Documents
    Posting Specific Questions

    Required fields are indicated with an asterisk (*).
    1. * How did you learn of this opportunity with UNCW? (2024)
      • UNCW Website
      • UNCW LinkedIn Page
      • UNCW X Account (formerly Twitter)
      • UNCW Employee Referral
      • UNCW Instagram Account (UNCW_jobs)
      • UNCW Job Alert
      • Chronical of Higher Education
      • Diverse Issues in Higher Education
      • Glassdoor
      • Higher Ed Jobs
      • Hispanic Outlook
      • Indeed
      • Inside Higher Ed
      • North Carolina Job Network
      • Women in Higher Education
      • Craigslist
      • Career Events/Job Fairs
      • Billboards/Marquee
      • Other
    2. If you selected 'Other' to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.

      (Open Ended Question)