Family Advocate Counselor-Pediatrics CDD (3 Openings)

University of Tennessee, Knoxville   Memphis, TN   Full-time     Social Service
Posted on April 11, 2024
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Market Range: 07

Hiring Salary: $20.65/Hourly



THIS IS A GRANT-FUNDED POSITION

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direct supervision of the Program Administrator, this position exists to support and assist caregivers in determining specific needs and obtaining needed support with projects resources through the network and /or other providers. This position will allow hands on contact with individuals and families through home and office visits.

DUTIES AND RESPONSIBILITIES:

  1. Identifies participants eligibility through intakes daily via phone, walk-ins, and -referral from other agencies.
  2. Conducts home visits to assess family environment-include monthly and /or quarterly contacts.
  3. Develops an individualized Action plan – Action plan is developed in collaboration with the caregiver in order for the family to receive appropriate services.
  4. Determines specific needs with families through assessments and interviews with the family.
  5. Completes family redeterminations, case graduations, and case closures.
  6. Provides monthly or quarterly face-to-face meetings or phone contact with program participants.
  7. Maintains accurate case notes on clients from initial contact up to and ending with case closure; submits accurate monthly reports denoting the number of client contacts and activities, successes, and challenges.
  8. Collaborates with outreach agencies to secure additional resources to gain greater family stability.
  9. Attends workshops pertaining to family preservation and job training as well as Child and Family Team Meetings (CFTM) with DCS.
  10. Maintains monthly state requirements in TFACTS Database.
  11. Performs other related duties as assigned.

Qualifications :

MINIMUM REQUIREMENTS:

EDUCATION: Bachelor’s Degree. (TRANSCRIPT REQUIRED)

EXPERIENCE: Two (2) years of experience; OR Master’s Degree and one (1) year of experience; OR a combination of education and experience to equal 6 years.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of community and social services resources.
  • Ability to perform home visits. Must be able to work closely with families and program team members in a positive manner.
  • Knowledge of basic computer skills (Microsoft Word, Power Point, Access, Excel, etc.).
  • Knowledge of local and state community resources and services.
  • Ability to work with families and children in crisis.
  • Ability to be empathic and a good listener.
  • Ability to be able to identify unsafe environments that might put families and children at risk.
  • Ability to facilitate and manage group sessions.
  • Ability to work independently, efficiently and to accomplish both routine and detailed tasks.
  • Ability to be prompt, detail-oriented, courteous, efficient, and professional.
  • Ability to adapt to the changing policy and environment that is indicative of the University and state mandates.
  • Ability to work with others in conjunction with the University, Department of Children's Services, program vendors and families.
  • Ability to meet the monthly, quarterly, and yearly goals as set forth by the Program Administrator, University and DCS.
  • Ability to maintain confidentially and professionalism as it concerns information about staff, families, and program matters.
LICENSE/CERTIFICATION: Valid Driver’s License Required (COPY OF LICENSE/CERTIFICATION REQUIRED)

WORK SCHEDULE: This position frequently works weekends and occasionally work evenings. This position requires travel within Shelby County, with occasional overnight travel.


University of Tennessee, Knoxville

Memphis , TN