Manager, Student Services
University of Utah
Salt Lake City, UT
Full-time
Education
Posted on April 8, 2024
Announcement
Details
Open Date
04/08/2024
Requisition Number
PRN38166B
Job Title
Manager, Student Services
Working Title
Community Partner Programs Manager
Job Grade
E
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
00305 - Bennion Community Center
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$52,000 - $56,000
Close Date
Open Until Filled
Yes
Job Summary
Overview:
The Lowell Bennion Center for Community Engagement at the University of Utah is an international leader in community engagement and public service. The Bennion Center inspires and mobilizes people to strengthen communities through learning, scholarship, and advocacy. Our co-curricular programs, initiatives, and events, provide dynamic and compelling opportunities for students, faculty, staff, and community partners, to collaborate on issues and projects that improve health, quality of life, and foster justice in the community while educating students about their civic and social responsibilities. In 2020, the Carnegie Foundation for the Advancement of Teaching and Learning classified the University of Utah as a Community Engaged Institution. The Bennion Center is a critical part of the University's experiential and educational strategy and serves as a hub for campus wide community engagement efforts.
Position Summary:
The Community Partner Programs Manager supports the Bennion Center's strategic priorities through successful management, oversight, and promotion of U of U student involvement in co-curricular community engagement and student leadership. Responsibilities include mentoring and advising students on how to integrate community engagement into their academic experience; supporting community organizations as co-educational partners in student learning and community impact; and contributing to the vibrancy and success of the Bennion Center. The Community Partner Programs Manager is responsible for building and maintaining successful professional relationships with students, campus and community partners, and the Bennion Center staff.
The Community Partner Programs Manager is part of a dynamic and interconnected team of staff and students, and reports directly to the Associate Director for Student Leadership and Development. The Community Partner Programs Manager is also expected to participate and engage as an active member of Bennion Center and campus-wide committees, task forces, and work groups as necessary and/or requested.
The Community Partner Programs Manager must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Responsibilities
ESSENTIAL FUNCTIONS
Program Administration and Management
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
Four years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master's degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Benefited Staff
Special Instructions Summary
Applicants who apply by April 22nd will be given priority review.
Work Standards:
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University. This position comes with a competitive compensation package including salary, benefits, retirement, and paid leave.
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
04/08/2024
Requisition Number
PRN38166B
Job Title
Manager, Student Services
Working Title
Community Partner Programs Manager
Job Grade
E
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
00305 - Bennion Community Center
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$52,000 - $56,000
Close Date
Open Until Filled
Yes
Job Summary
Overview:
The Lowell Bennion Center for Community Engagement at the University of Utah is an international leader in community engagement and public service. The Bennion Center inspires and mobilizes people to strengthen communities through learning, scholarship, and advocacy. Our co-curricular programs, initiatives, and events, provide dynamic and compelling opportunities for students, faculty, staff, and community partners, to collaborate on issues and projects that improve health, quality of life, and foster justice in the community while educating students about their civic and social responsibilities. In 2020, the Carnegie Foundation for the Advancement of Teaching and Learning classified the University of Utah as a Community Engaged Institution. The Bennion Center is a critical part of the University's experiential and educational strategy and serves as a hub for campus wide community engagement efforts.
Position Summary:
The Community Partner Programs Manager supports the Bennion Center's strategic priorities through successful management, oversight, and promotion of U of U student involvement in co-curricular community engagement and student leadership. Responsibilities include mentoring and advising students on how to integrate community engagement into their academic experience; supporting community organizations as co-educational partners in student learning and community impact; and contributing to the vibrancy and success of the Bennion Center. The Community Partner Programs Manager is responsible for building and maintaining successful professional relationships with students, campus and community partners, and the Bennion Center staff.
The Community Partner Programs Manager is part of a dynamic and interconnected team of staff and students, and reports directly to the Associate Director for Student Leadership and Development. The Community Partner Programs Manager is also expected to participate and engage as an active member of Bennion Center and campus-wide committees, task forces, and work groups as necessary and/or requested.
The Community Partner Programs Manager must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Responsibilities
ESSENTIAL FUNCTIONS
Program Administration and Management
- Manage and enhance the Bennion Center's Community Partner Programs (CPP) including training and support of all student leaders (~60 students) and community partners (~45 community partners)
- Recruit, interview, onboard, and support all CPP student leaders as well as lead the transition process for exiting students
- Mentor, train, and directly supervise the Issue Area Coordinators who oversee students within issue areas
- Mentor and support student Issue Area Coordinators as they onboard, train, and support student partnership liaisons in their respective area
- Mentor and support student Partnership Liaisons as they coordinate, recruit, and support volunteers for their program in cooperation with their Community Partner (ex: nonprofits, government agencies, campus departments/programs, schools, etc.)
- Build reciprocal relationships with Community Partners and ensure students are filling community identified needs
- Manage the guidelines, application, acceptance, retention, orientation and onboarding of all new Community Partners
- Meet with each Community Partner a minimum of three times a year with the student leaders to set program goals and check-in on progress and roadblocks
- Network with new Community Partners to seek out additional relationships to help fill in gaps in program offerings
- Provide educational and community engagement opportunities guided by the Civic Pathways
- Create and implement trainings, policies, forms, tools, and resources for student leaders and program as necessary
- Provide administrative support for CPPs– maintain records, budget, metrics, and evaluation/assessment information. Create reports as necessary.
- Records include (but are not limited to): contact records, risk & liability forms, memorandums of understanding, Partnership Liaisons checklist, community partner renewal process, community partner letter of impact
- Manage and report all programmatic financial matters: budgets, revenue, expenses, receipts, etc.
- Support student's access to and utilization of programmatic budgets
- Implement assessment strategies (Bennion Center-wide and program specific as necessary)
- Create, inspire, and support a cadre of strong student leaders committed to Community Partner Programs
- Encourage, educate, and mentor students in the development of their civic competencies, leadership skills, professional skills, and personal growth.
- Provide leadership and support to Issue Area Coordinators, Partnership Liaisons and other student leaders to establish objectives, implement/improve processes, and set/meet/adjust goals
- Actively work to cultivate a sense of belonging on campus and in the community
- Contribute to the Bennion Center's educational efforts
- Advise students on co-curricular community engagement opportunities
- Provide regular student training opportunities throughout the year
- Provide opportunities for students to focus passion and energy and provide input and leadership on issue-related education, training modules, coordinator and director meetings, and general Bennion Center-wide events
- Understand and effectively communicate all parts of the Bennion Center to internal and external audiences
- Adhere to and foster the Bennion Center's values of hope, integrity, collaboration, and action in all professional and programmatic matters
- Assist in the planning, logistics, and implementation of orientations, retreats, recognition events, reflection opportunities for the Bennion Center community
- Represent the Bennion Center across campus and in the community
- Support the Bennion Center's strategic plan
- Stay up to date on innovative strategies for community engagement, partnerships and advancing the public purpose of higher education
- May be asked to participate as an instructor for BENN courses as necessary
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
Four years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master's degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Master's degree
- Strong written and verbal communication and interpersonal skills
- Experience with administrative effectiveness including supervision and support of students, implementation of training, and tracking outcomes
- Experience with cultivating reciprocal community partnerships (ex: nonprofits, government agencies, campus departments/programs, schools, etc.)
- Commitment to community engagement and demonstrated life and professional experience that embodies the values of the University of Utah, Student Affairs, and the Bennion Center.
Benefited Staff
Special Instructions Summary
Applicants who apply by April 22nd will be given priority review.
Work Standards:
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University. This position comes with a competitive compensation package including salary, benefits, retirement, and paid leave.
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * Do you have four or more years of progressively more responsible management experience?
- Yes
- No
Required Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
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