Technical Assistant
University of Utah
Salt Lake City, UT
Full-time
Information Services / Technology (IT)
Posted on April 11, 2024
Announcement
Details
Open Date
10/05/2023
Requisition Number
PRN14234N
Job Title
Technical Assistant
Working Title
AV Technical Support Staff
Job Grade
B
FLSA Code
Nonexempt
Patient Sensitive Job Code?
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
Various shift, typically from 7am-7pm, but some earlier or later and some weekend shifts.
Is this a work study job?
No
VP Area
President
Department
00333 - UIT Digital Learning Tech
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
15.00/hour
Close Date
Job Summary
Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees!
Under general supervision, provides support for University Connected Learning's video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk.
Responsibilities
High school diploma or equivalency required. Demonstrated human relation and effective communication skills required.
Driver's license required.
Preferences
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
10/05/2023
Requisition Number
PRN14234N
Job Title
Technical Assistant
Working Title
AV Technical Support Staff
Job Grade
B
FLSA Code
Nonexempt
Patient Sensitive Job Code?
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
Various shift, typically from 7am-7pm, but some earlier or later and some weekend shifts.
Is this a work study job?
No
VP Area
President
Department
00333 - UIT Digital Learning Tech
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
15.00/hour
Close Date
Job Summary
Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees!
Under general supervision, provides support for University Connected Learning's video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk.
Responsibilities
- Provides customer service and technical support to clients in person and on the phone
- Records and monitors video from one or multiple cameras
- Operates video conferencing over interactive video conferencing (IVC) systems
- Delivers audiovisual equipment to University campus classrooms and departments
- Maintains, cleans, organizes equipment and may perform minor repairs
- Troubleshoots video and audio recording devices
- Communicates effectively with faculty, staff, and others involved in facilitating video projects
- Organizes and maintains videos in a computer database
- Schedules equipment rental for campus classes and events
- Administrative duties as needed
High school diploma or equivalency required. Demonstrated human relation and effective communication skills required.
Driver's license required.
Preferences
- Audio-visual technical aptitude
- Knowledge of media-production
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Are you a current University of Utah student?
- Yes
- No
- * How did you hear about this position?
- University of Utah Web Page
- Internet: search engine, online job board, etc
- University of Utah employee referral
- Career Services/Campus Job Fair
- Community/Government Agency
- Other/Unknown
- * How did you hear about this position? - University of Utah web page - Online - University of Utah employee referral - Career Services / Job Fair - Community / Government Agency - Other
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
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