Account Clerk I
ACCOUNT CLERK I
Starting Pay: $19.68-$25.34 hr.
CLASS DEFINITION:
Under general supervision, performs accounts receivable duties and other associated tasks dealing with District customers.
SUPERVISOR: Office Supervisor
JOB DUTIES:
- Account Clerk I, is the Primary Contact to Customers when they walk in the door or call.
- Receives user fee payments from customers. Posts cash receipts to the computers Accounts Receivable program.
- Follows up on customers who sell properties, move in/out on rental properties.
- Prepares and corrects all customer history files.
- Loads units for meter reading and downloads units into Accounts Receivable program.
- Prepares blue postcard 15-day notices.
- Prepares 24-hour red tags (shut-off notices) the day before on past due customers.
- Prepares green shut-off door tags. Monitors status of all door tags delivered.
- Daily’s need to be done each day when bank is received.
- Declined Checks/Credit Cards payments need to be Door Tagged.
- Checks hard copy files on all customers and cross-reference to computer history file.
- Maintains all computer generated and hand summary reports.
- Filing needs to be done every couple of days.
- Recurring payments need to be completed first thing in the morning on the 20" of every month. If the 20" lands on a Saturday or Sunday, it is to be done on that Monday.
- Follows up on customer problems and collections.
- Prepares all paperwork for backflow testing notification.
KNOWLEDGE. ABILITY AND SKILLS:
- Ability to work with the general public and all other District employees.
- Ability to type, file and be knowledgeable with all computer applications.
- Ability to operate all office machines and computers.
- Ability to analyze specific problems and situations and correct them.
- Knowledge of English, spelling, and arithmetic.
- Limited knowledge of bookkeeping.
- Ability to classify the correct rate codes for billing of Accounts Receivable.
- Ability to assume other tasks as required.
- Ability to type 35 — 50 words per minute.
MINIMUM REQUIREMENTS:
- Completion of high school.(diploma or GED)
- Three years general office experience and basic accounting application.
- Possess and maintain a valid California driver’s license and show proof of current
insurance. Must have reliable transportation to and from work.